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HP Printer doesn't print in color

QUESTION/ISSUE:

HP Printer doesn't print in color

SOLUTION:

1. Make sure that you are using the latest HP Universal Print Driver (UPD) available (version 5.3 or newer).

2. Open Printer Properties and verify that the print driver indicates color support in the driver on the General tab. If the Color: setting in the Features section on the General tab is set to No, the driver is not configured to print in color.

3. If the Color: setting in the Features section on the General tab is set to No, click the Device Settings tab, and under Installable Options, click Automatic Configuration: Off (the default) to display the drop-down list, and then select Update Now to perform an Automatic Configuration. The driver sends an SNMP command to the printer to retrieve the device information.

VERIFY:

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